Keeping Your WhatsApp Chats with Zeam Safe
Using WhatsApp is one of the fastest and easiest ways to chat with our team, get updates, or send money through Zeam. However, because scammers often try to impersonate brands on WhatsApp, it is very important to know exactly who you are talking to.
At Zeam, we only use three official WhatsApp channels. If you get a message from a number that isn't on this list claiming to be us, it is a scam.
Our Only Official Numbers
- Zeam – OTPs and Important Updates (+27 60 070 2338): This number is strictly for sending your One-Time PINs (OTPs) when you log in and sharing essential account notifications.
- Zeam Engage – Customer Support (+27 60 043 5059): This is where our real-life support agents will chat with you if you need help. If you need to start a new support request, you can always begin with our Support AI here.
- Zeam Flow – Transactions (+27 60 016 1213): This is the interactive number you’ll use to actually move your money, request payments, and handle transfers directly within WhatsApp.
How to Stay Safe
Scammers can be very convincing, but they cannot fake these specific numbers. To protect your money and your personal information, keep these rules in mind:
- Check the number: If someone messages you about Zeam from a number not listed above, do not reply and do not share any personal info or OTPs.
- Reporting suspicion: If you see something that doesn't feel right, please report it to us immediately.
- No shortcuts: We will never ask you for your PIN or banking details over a chat.
By sticking to these verified numbers, you can enjoy all the convenience of Zeam with total peace of mind.
