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ZeamID links every account, permission, device, and merchant profile to you — securely and transparently. Sign in once, approve payments, and switch between profiles with ease.
Learn more about ZeamID→One Identity. Total Control.
To keep Zeam safe and reliable, we need to understand who is using the platform. Identity verification helps protect users, reduce fraud, and support the responsible movement of money. When you sign up, you start with limited access. As you verify your identity, you unlock more features and higher transaction capabilities, depending on how you use the service. Verification is handled through ZeamID, which securely links your identity to your account across the Zeam ecosystem.
As part of identity verification, we may ask for basic personal information or documents that help confirm who you are. This can include identity details or, in some cases, additional information where required. What we request depends on how your account is used and may change over time if your activity changes or if additional checks are needed.
Verification is not always a one-time step. As you use more features or access higher-risk services, we may ask you to complete additional checks. This allows us to apply the right level of protection while keeping the experience as simple as possible.
In some situations, we may need to review an account or place temporary limits on certain features while checks are completed. This helps ensure the platform remains safe for everyone. Where possible, we aim to keep communication clear and proportionate.
In some situations, we may need to review an account or place temporary limits on certain features while checks are completed. This helps ensure the platform remains safe for everyone. Where possible, we aim to keep communication clear and proportionate.