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Do you have a question or want alert us to any problems you are experiencing? Reach out to our AI support agent. Any queries our AI agent cannot resolve are escalated to a human agent.
Our AI agent can be reached at https://aiagent.zeam.money/
Queries that our AI can not resolve are escalated to a human agent, available from 06:00 to 22:00 SAST, seven days a week.
All communication with a Zeam agent will be on the Zeam Engage WhatsApp channel (+27 60 043 5059), only after initial interaction with the AI agent.
We review all customer interactions with our AI agent on a daily basis to continouosly improve the service we offer.
Our business support team can be reached at [email protected]. This service is exclusively available to our business customers.